Medical Billing Company Reviews from Provider Groups Across All States

I have been a client for the past 4 months and am completely satisfied with the service your office provides. My private Optometry practice has been in operation for almost 60 years, and I have been the owner for the past 15 years. Since the purchase of my practice, in-office medical billing has been a problem. For years, I hired in-office employees to provide the billing services, and there were problems always: when the employee wanted time off, nothing was billed; lack of knowledge; and gaps between hiring new employees. I even had one biller that if the insurance needed additional work to process she just ignored it and wrote the balance off without my knowledge. I cannot even calculate how much money was lost over the years, and wonder if I knew about your services earlier, what the practice would be like today. My Client Servicing and Operations Manager from medicalbillersandcoders.com is always available either via email or by phone. He runs a tight ship, and figures out problems before they occur. Our weekly conference call is a valuable tool. Money is flowing into my practice regularly now, with daily insurance submission. Any medical practice that wants an efficient medical billing company should call these people.

I want to thank you for your professional help during the past two years with our accounts receivable. I have absolutely nothing but appreciation for your company in helping us out with the jam we were in when our office manager suddenly quit. Since that time we have enjoyed an absolutely non-problematic relationship. Our experience with claims injury, handling insurance rejections, posting our payments, the account receivable process, patient statements, and the excellent service provided to my patients are greatly appreciated. I also sincerely appreciate all the help that you have given me and my staff.

MBC has helped us tremendously. We manage a free standing emergency room in Bedford, Ohio and we needed a company that would credential us with all the insurance companies including Medicare and Medicaid and also do our billing and coding. Having been disappointed by other billing services in the past, we were pleasantly surprised at how great this company has been to us. They got us credentialed in time and established our billing cycles on time and overall they have been a great help. They are always there to answer our questions and work with other vendors who we have to use for various other issues. This is a great company, doing an excellent job.

Medical Billers and Coders have extensive experience with my specialty in long term care and skilled Medicare billing. This is an area that separates a better billing company from the rest. Their coders have been able to read operative notes and understand which series of codes and modifiers are needed for proper medical billing and maximum reimbursement, resulting in a 98 to 99 percent return. They have been very easy to reach and returned messages promptly. It was extremely helpful that the company assigned a client service manager to me in the beginning who was knowledgeable and easy to reach anytime day or night. The billing company has offered a variety of reports on all of my billing activities, as well as customizable reports which has made it easy to see where I am at in billings, paid and accounts pending. Year-end productivity reports were also offered which could be customized by provider, by procedure, or by location. All requested reports were detailed, accurate, and timely. I would highly recommend them for any independent practice as well as large groups. In fact, I have recommended them to several colleagues.

MBC has many strengths that make the services rendered by them outstanding. The communication between my account manager and I was essential to keep billing updates accurate and MBC effectively took care of that. I have been impressed with the turnaround time for receiving my claims and then sending them to the HMOs. I have been in private practice for 19 years and a 48 hour turnaround is the best I have experienced so far. A daily Data Entry Report is given within 48 hours of receiving claims; this allows physicians to know that their claims have been processed and decreases reimbursement time for claims.

As the CEO of Destin Family Medicine in the Florida Panhandle, I would like to take this opportunity to highly recommend medicalbillersandcoders.com for all your medical billing and collections. We have found them to be courteous, prompt and effective. The bottom line is that, for a reasonable fee, they have reduced our staffing requirements and very significantly improved our financial collections.

medicalbillersandcoders.com was a real asset to our private practice. We were resistant to installing a complete EHR besides our electronic billing system, and they allowed us to effectively outsource our billing and coding. They were very efficient, very professional and it was a net profit for our business.

As a practicing general surgeon I have great confidence in Medical Billers and Coders, who are responsible for handling my accounts receivable, insurance submissions, and accounts aging and maintenance. MBC are proficient in collecting all money due and keeping me informed of transactions and balances.

I have had an excellent relationship with MBC from the very beginning. medicalbillersandcoders.com has been very responsive to my questions and provides solutions to all problems and concerns that have occurred during our initial work relationship to the present. It must have been a very difficult task to transition from my previous biller, but the teams were swift in following up with insurance billers and sorting out quite a mess. Currently a new colleague is being credentialed by MBC. I look forward to her joining my practice and doing business with MBC. It has been a pleasure.

It is my pleasure to write a testimonial about the excellent service our company has received from medicalbillersandcoders.com. Our company was in desperate need of a billing company that could handle everything from A to Z, and this was provided, always with a generous and kind voice. I was new at this position and was treated by gentle but knowledgeable persons with every need I had. I appreciate their thoroughness and perfection in handling our billing needs. They are fair in market pricing, especially for all the times I needed to call upon them, and they took their time in explaining to me what I needed to do. I recommend them to anyone.

Med X Medical Management Services holds your company in the highest regard as far as customer service and expertise goes; it is exceptional and very knowledgeable in all aspects of the medical claims management industry. Our decision to contract your services had as much to do with your quick, accurate and competent response to our questions as it did with the service itself. We would never hesitate in doing business with you.

I appreciate your prompt results on my Medicare inquiry. We had tried a couple of different insurance posting options before we contracted with your company. We are delighted that we found your company to assist us. We find your reports timely and informative. I will recommend your services, without reservation, to any of our physician friends who might be looking for a more reliable billing service.